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Customer Service

Please contact us first regarding sewer overflows, backups or for any sewer related question or issue. Sewer overflows should be reported by phone rather than e-mail so that we can respond more quickly.
In addition to regular business hours at our District Office, West Valley Sanitation District maintains round the clock emergency service. Our staff is available to answer your questions about the sewer system and to respond immediately to provide the services that you require. Please do not hesitate to contact us. We are the first responder for sewer overflows, backups or for any sewer related question or issue.

Services we provide:

  • Sewer connection permits
  • Fee calculations
  • Site inspections
  • Video inspections
  • Service availability information
  • Sewer plan review and project approval
  • Service extension
  • Sewer rehabilitation projects
  • Annexations
  • Maintenance crews that provide 24-hour
    on-call service for stoppages and overflows
  • Routine sewer cleaning and video inspections
    and minor repairs

Regular Office Hours and Contact Info

7:30 a.m. to 4:30 p.m. Monday through Friday
100 East Sunnyoaks Avenue,
Campbell, California 95008.
Phone: (408) 378-2407
Fax: (408) 364-1821

Night, Weekend and Holiday Emergency Service Info

County Communications
(408) 299-2507